BIO : Gregory & Appel Insurance recently promoted me to chief operating officer. Hired by G&A in 2017 as vice president, manager of commercial operations, my charge for our commercial lines operation is to create and implement new efficiencies and technology initiatives to enhance client and employee experience. I previously served as business operations director for the Capital Improvement Board of Managers of Marion County and as a senior manager for KPMG LLP. I have a Master of Arts from IUPUI and holds a bachelor’s degree from Oregon State University.
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